Frequently Asked Questions

We hope these tidbits answer your questions! If not, shoot us a message at hello@venlascakes.com.

You can place an order right here on the website, with 5 full days notice required. Select a pickup date and time on the checkout page! If a date cannot be selected, it is unavailable. Cake dates sometimes book to capacity in advance, so it’s always recommended to place your order as soon as possible!

Cake pickup is currently available Tuesday – Saturday! 

Venla’s is located at 10023 Joseph Campau – in Hamtramck, Michigan. We are a *By-Appointment-Only shop, so please don’t visit unannounced! We do offer a few walk-up counter days each month, for purchasing a la carte goodies – which are announced on Instagram (@venlascakes). 

Standard delivery is not offered, meaning all cakes are available for pickup at 10023 Joseph Campau, Hamtramck. When ordering a cake here on the website, delivery dates + times are available to select on the Checkout page. Delivery is only offered for wedding cakes. If interested in booking a wedding cake, visit our Weddings header on the site!

All design options and customizations are listed here on our website, meaning if it’s not listed on the site – we do not offer it. Venla’s does not produce items such as fondant work, sculptures, characters, etc. 

Generally your cake should be placed in refrigeration. Remove your cake from the fridge, to room temperature – a good few hours before consumption. This will allow the buttercream to become soft for eating. A Venla’s cake eats well for up to four days when stored correctly. 

The above instructions apply for vegan and gluten-free cakes too!

Yes! Head to our main Menu and find “Weddings” – where you can fill out a form to receive more information. 

We are fully committed to supporting the LGBTQ+ community as a wedding vendor.

Venla’s accepts the following forms of payment: Venmo, PayPal, and Square (this includes Credit/Debit, Google Pay, Apple Pay, and Cash App.) Payment details will be provided to you in a follow-up email, after your order has been placed. A payment deadline will be given in our email correspondence! Failure to pay by the provided deadline will result in cancellation of the order. 

Yes! You can order a cake that is vegan, gluten-free, or both! Our kitchen facility does store tree nuts. We do however not allow peanuts into the facility. If one of your guests has a nut allergy (tree nut or peanut) – or any other allergy, this should be relayed before ordering. Ingredient lists for your cake are available upon request. 

We do not offer cupcakes.

Hanna, here! Venla was my grandmother (my dad’s mom). Venla is a Finnish name. She was born in the Upper Peninsula of Michigan in 1928. She raised five sons and one daughter, was considered legally blind from a young age – and therefore couldn’t drive. Venla didn’t make cake. However, her plant collection always thrived. Venla passed some years ago, and I still have several umbrella plants that she once owned – which are in the cake shop today!

We currently do not ship our cakes.

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